Many players have been encountering anAssassin’s Creed Shadowserror that renders the game virtually unplayable. AlthoughAC Shadowshas broken player count records, some of those players get several hours into the game before encountering a disastrous error that causes the game to crash. Labeled “DX12 Error 0x887a0006” in pop-up windows, the error’s name and code imply an issue with graphics. But some players say their attempts to fix it with the usual graphics card driver updates have failed.
A plethora of potential fixes have cropped up online, but it can be difficult to tell what actually works. Here’s what we’ve found to be most effective in cases like these.I recommend trying the following solutions in order: they’re listed in order of easiest and quickest to hardest and most time-consuming. Don’t forget to testAC Shadowsin between each attempt to make sure you’re not wasting your time.
Best Solutions For DX12 Error 0x887a0006
Turn Off Frame Generation
If you’re able to openAC Shadowslong enough tomess around with your settings,try turning off frame generation to see if that gets rid of the error. You’ll find it in your graphics settings.
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Frame generation is a system that allows resource-demanding games likeAC Shadowsto run better on certain PCs by generating additional frames in between those normally rendered by the GPU. However, it often causes errors in newly released games, especially in the early days after launch.
Turn Off Overlays
While you’re at it,you should also turn off any overlaysthat allow you to open semi-transparent windows over fullscreen games. Overlays typically allow you to do things like take screenshots, adjust settings, or message friends without having to tab out of a game, but are also known to cause graphical issues just like this one. Apps that commonly use overlays include:
You can turn off your Steam overlay under Settings > In Game. Discord’s overlay under Activity Settings > Game Overlay. To turn off Game Bar, search for it in your task bar, and click “App Settings,” then choose “Terminate” in the options window that appears.You may have to do this repeatedly each time you boot up your PC. Make sure you also turn off any overlays provided by software installed with the components of your PC, like your GPU, motherboard, and even accessories like your mouse.
Update Graphics Drivers
This is a pretty common fix for graphical issues, although it isn’t one-size-fits-all. Still, this is an easier version of the following solution on this list, so it should still be attempted just to cover your bases. Open Device Manager on your PC and open the dropdown menu for “Display Drivers.” Look for your GPU in the list, right-click on it, then click “Update Drivers,” andWindows will automatically search for and install the most recent drivers available.
DirectX Diagnostic
Since the issue is explicitly related to DirectX 12,running a DirectX diagnostic may help determine the issue. Type “dxdiag” into your taskbar, and click on the command that comes up. Go through the process, checking the text box at the bottom of each page for any issues. This will also guide you through the process of repairing or updating DirectX if need be.
Reinstall AC Shadows
Finally, if all else fails, you may want to try and reinstallAssassin’s Creed Shadowsentirely. This is more than just generic advice:Shadowshas known issues that only occurwhen it’s not installed on the same drive as Steam and Ubisoft Connect. The same applies even if the three pieces of software are on opposite sides of a partitioned drive. If you have multiple SSDs or a partition, try reinstalling all three programs in the same place.
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If nothing else seems to work, unfortunately, your best bet may be to wait for Ubisoft topatch the error out ofAC Shadows. With support threads about the issue popping up all around the Internet, developers will soon be aware of the issue, if they aren’t already. Hopefully, it’s only a matter of time before DX12 Error 0x887a0006 is a distant memory forAssassin’s Creed Shadowsplayers.
